Privacy Policy
Last updated: 28 July 2026
This Privacy Policy explains how Maddern's Place 3D Printing (“we”, “us”, “our”) collects, uses, discloses and protects personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This is a foundation placeholder policy and should be reviewed by a qualified professional before the site goes live.
Information We Collect
We may collect personal information including:
- Name, email address, phone number and postal address
- Order and payment details (processed securely by our payment provider)
- Custom print request details, including uploaded files and design briefs
- Account details for registered customers
- Website usage data collected via cookies and analytics tools
How We Use Your Information
We use personal information to:
- Process and fulfil orders, including shipping via Australia Post
- Communicate about orders, quotes and custom print requests
- Provide customer support and respond to enquiries
- Improve our products, website and customer experience
- Send marketing communications where you have opted in
Sharing Your Information
We do not sell personal information. We share information only with trusted service providers necessary to run our business — such as payment processors, shipping carriers and email service providers — and only to the extent required to deliver our services.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access and disclosure, including secure storage and encrypted transmission of sensitive data such as payment details and uploaded files.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications using the unsubscribe link in any email.
Contact Us
For privacy-related questions, contact us at hello@maddernsplace3dprinting.com.au.